Refund and Return Policy

At Adore You, we take great care to ensure that every piece of jewelry is carefully inspected and packaged before dispatch. Due to the nature of our products and for hygiene, safety, and quality assurance reasons, all sales are final.

No Returns, Refunds or Exchanges

We do not accept returns, refunds, or exchanges on any products once an order has been placed and delivered.

By placing an order with Adore You, you acknowledge and agree that all purchases are final.

Damaged, Defective, or Incorrect Items

In the rare event that you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

To report an issue, email us at AdoreYou@gmail.com with:

  • Your order number

  • Clear photographs of the product

  • Images of the packaging (if applicable)

After verification, we will determine an appropriate resolution, which may include a replacement of the item. Refunds will not be provided except where required by applicable law.

Order Cancellation

Orders may only be cancelled before they have been processed or shipped. Once an order has been dispatched, it cannot be cancelled.

To request a cancellation, contact us as soon as possible at AdoreYou@gmail.com.

Product Variations

Please note that slight variations in color, finish, size, or appearance may occur due to photography, screen settings, lighting conditions, and the handcrafted nature of certain products. Such variations are not considered defects.

Jewelry Care

To preserve the beauty and longevity of your jewelry:

  • Avoid contact with water, perfumes, lotions, and chemicals.

  • Store jewelry in a dry place when not in use.

  • Handle pieces with care to prevent scratches or damage.

Contact Us

For any questions regarding your order or this policy, please contact:

Email: adorableyou95@gmail.com

Adore You reserves the right to modify this policy at any time without prior notice.